Frequently asked questions


What should I expect during our consultation?

Your consultation will be 25-30 minutes. The consultation is $25 and will be applied to services if booked. This will be our opportunity to get to know you and your furry family member. We will discuss your pets routine such as eating habits, favorite things, medical concerns, vet information and any other questions or concerns you may have. This will also be the time that we fill out consent forms, contract, emergency contact information and payment.

How do I set up my appointment with you?

You can contact us at, you are welcome to call us at 216-513-7884, or you can tap the "find out more" button on our home screen. We will be happy to assist you with making your appointment for your consultation.

What type of payment do you accept?

We accept cash, check, most credit cards (3% fee will be applied) and Paypal. Please know that there is a $25 fee for all returned checks.

How many visits do you provide per day?

We will visit as many times as you see fit. However, if you are going to be on vacation or away for 24 hours we do suggest visiting 2-3 times per day for dogs and least once a day for cats and caged animals. Just let us know what works for you.

How will I know how my pet did while I was away?

We can give you a printout with details of your pet each visit or we can stay in touch through text, email or phone. Whatever you prefer. This will include how well they ate, exercise, walks, behavior and silly moments. We also love to take pictures of your pet. We would be more than happy to send them to you during our stay together if you'd like

Are you licensed and insured?

Yes we are!!!